Thursday, July 21, 2011
Art of Conversation
Men VS Women way of communicating
Men : - Take things to face value
- Oblivious to people's problems
Women - Take things to emotional value
- Sensitive to other's feelings
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3 keys to effective listening
- Listen attentively (Stop what you are doing and also giving verbal assurance)
- Engage your entire body
- Feed it back... Paraphrase
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Non verbal communication with NLP << (This part i don't really get it)
- Neuro (?)
- Linguistic
- Programming
Visual (see), Auditory (hear), Kinesthetic (feel and action), Olfactory (smell), Gustatory (taste)
- Use these 5 senses to build rapport
- Say or show them what they wanna see/hear.
| Visual | seeing and reading |
| Auditory | listening and speaking |
| Kinesthetic | touching and doing |
The talk only touch more on the above 3.
[Activity]
When we are talking to someone...
If the person ____,
Eyes up, right - Visual; Remembering (something that happened before)
Eyes up, left - Visual; Constructing (something that never happen before)
Eyes sideways - Auditory (Trying to use the ears)
Eyes looking down - Kinesthetic
Visual learning style involves the use of seen or observed things, including pictures, diagrams, demonstrations, displays, handouts, films, flip-chart, etc.
Auditory learning style involves the transfer of information through listening: to the spoken word, of self or others, of sounds and noises.
Kinesthetic learning involves physical experience - touching, feeling, holding, doing, practical hands-on experiences.
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Starting a conversation and keeping it going:
- No sensitive topics
- Ask intelligent questions
- What
- Fact finding/Emotion seeking
- Pull out good feelings
- Why/Why not
- Where
- When
- Who
- Influential people in life
- How
- Mechanics, statistics, demonstration
- Charm, not alienate
- Be confident, but not arrogant
- Don't dominate the conversation
- It is a conversation, meaning 2 or more people sharing.
- Thy name is the sweetest
- Sprinkle the person name you are talking to in the conversation. That person will feel good because you remember his/her name.
- Use attraction loaded stories
- Try to use 2 or more of the points in your story
- Protective
- Ambitious
- Transformational
- Leadership
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Conclusion:
ATTRACT vs IMPRESS
Attract
- Conveyance of profile
- Draw people to you
Impress
- Buy gifts
- Over-compliment
Attract, not impress. It's suffocating trying to impress someone constantly.
Labels: art of conversation, communication
written @ 4:39 PM
